Return and Exchange Policy
Items purchased from stock and in like new condition may be returned or exchanged within 30 days of the original invoice date. If you have questions about your specific order, contact us. Refunds will be issued via the original method of payment only. All returns must be pre-approved and shipped to The Pierce Company prepaid with a return authorization (RA) number displayed on the outside of the box. Contact us to arrange for return and receive an RA number. Returns must be received by The Pierce Company within 30 days of the original invoice date. Return freight charges are the customer's responsibility.
Lost or Damaged Goods
Our orders are shipped FOB New Brighton, MN. The Pierce Company is not responsible for items lost or damaged in shipment. Please inspect your shipment carefully upon arrival, and note any damaged or missing items immediately with the carrier. In the unfortunate event that items are damaged or missing from your order, The Pierce Company will be happy to assist you in filing a claim with the carrier.